What personal data we collect and why we collect it
When you submit a support question we collect your first name, last name and your email address so that we can correspond with you. When you subscribe to our newsletter we collect your name (only when provided) and your email address so that we can correspond with you. Your personal data will be stored in the website’s database and may also be copied in our Salesforce instance.
2. Google Analytics
We send mail for our newsletter and adds campaigns. We manually send these emails from our Salesforce contacts and we only store your email address and when provided your name. With your permission, we may send you emails about our products and other updates. You can contact us at any time, or directly by answering to a newsletter to unsubscribe you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can ask to view, update, download or delete your personal data at any time using our contact form.